Privacy Policy

Privacy Policy

Hewitt Industries

Last Updated: February 4, 2026

Hewitt Industries (“we,” “us,” or “our”) operates https://hewittindustries.com (the “Site”). This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our Site or place an order.

1. Information We Collect

Information You Provide

When you place an order or create an account on our Site, we may collect the following information: your name, email address, shipping and billing address, phone number, and payment information. Payment card details are processed directly by our third-party payment processor (Stripe) and are never stored on our servers.

If you subscribe to our mailing list or newsletter, we collect your email address and any preferences you provide through our email marketing platform (Mailchimp).

If you contact us through our website forms, we collect the information you submit, including your name, email address, and message content.

Information Collected Automatically

When you browse our Site, we may automatically collect technical information such as your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and general geographic location. This information is collected through cookies and similar technologies, as described in the Cookies and Tracking Technologies section below.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Fulfill and ship your orders
  • Process payments
  • Communicate with you about your orders and account
  • Respond to your inquiries and provide customer support
  • Improve our Site, products, and services
  • Analyze website traffic and usage patterns
  • Prevent fraud and enhance security
  • Comply with legal obligations

 

We may also use your email address to send you information about new products or promotions, but only if you have opted in to receive such communications. You may opt out at any time by using the unsubscribe link in any marketing email.

3. Shipping and Fulfillment

To fulfill your orders, we share your shipping address and contact information with our shipping carriers, which may include USPS, UPS, FedEx, DHL, and Amazon Shipping. This information is shared solely for the purpose of delivering your order and generating shipping labels and tracking information.

4. Third-Party Services

We use the following third-party services to operate our business. Each service receives only the minimum information necessary to perform its function:

  • Payment Processing (Stripe): Stripe processes all payment transactions. Your payment information is transmitted directly to Stripe and is subject to their privacy policy.
  • Shipping (Shippo and Amazon Shipping): These services provide shipping rate quotes and label generation. They receive your shipping address to calculate rates and create shipping labels.
  • Hosting (WP Engine): Our Site is hosted on WP Engine, which provides secure managed hosting with SSL/TLS encryption.
  • Analytics (WP Statistics): We use WP Statistics to analyze website traffic and usage patterns. This service collects visitor IP addresses, pages visited, referring URLs, and browser information to help us understand how our Site is used.
  • Performance Optimization (NitroPack): NitroPack provides caching and performance optimization services. It may process page content and visitor requests to deliver faster page load times.
  • Security and Spam Protection (Akismet): Akismet, provided by Automattic, filters spam from form submissions and comments. Information submitted through forms on our Site may be sent to Akismet’s servers for spam analysis.
  • Site Features (Jetpack): Jetpack, provided by Automattic, enhances site functionality. It may collect visitor data for security monitoring and site performance features.
  • SEO (All in One SEO): This service helps optimize our Site for search engines and may collect anonymized site usage data.
  • Cookie Consent (CookieYes): CookieYes manages our cookie consent banner and records your consent preferences. It sets its own cookie to remember your choices and syncs consent data with CookieYes servers.
  • Email Marketing (Mailchimp): If you subscribe to our mailing list, your email address and preferences are stored and managed through Mailchimp. You may unsubscribe at any time.

 

We do not sell, rent, or share your personal information with any third parties for their marketing or advertising purposes.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to operate effectively and improve your experience. Cookies are small text files stored on your device when you visit our Site.

Categories of Cookies We Use

  • Necessary Cookies: These cookies are essential for the Site to function properly. They enable core features such as maintaining your shopping cart, processing checkout, remembering your login session, and recording your cookie consent preferences. These cookies cannot be disabled.
  • Analytics Cookies: These cookies help us understand how visitors use our Site by collecting information about pages visited, time spent on the Site, and general usage patterns. We use this information to improve our Site and services.
  • Functional Cookies: These cookies remember your preferences and choices (such as language or region) to provide a more personalized experience.
  • Marketing Cookies: If enabled, these cookies may be used to track visitors across websites to display relevant advertisements. We do not currently run advertising campaigns, but some third-party services may set these cookies.

 

You can manage your cookie preferences at any time by clicking the cookie consent widget on our Site or adjusting your browser settings. Disabling non-essential cookies will not affect core Site functionality. Disabling necessary cookies may limit some features such as the ability to add items to your cart or complete checkout.

For a detailed list of the specific cookies used on our Site, please refer to our Cookie Policy page.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure, including:

  • SSL/TLS encryption for all data transmission
  • Access to customer data restricted to authorized personnel only
  • Firewall protection, automated security patching, and access logging provided by our hosting environment
  • Spam filtering and security monitoring

 

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your order information for as long as necessary to fulfill our business and legal obligations, including tax and accounting requirements. You may request deletion of your account and personal information at any time by contacting us using the methods listed in the Contact Us section below. Please note that we may be required to retain certain information for legal or regulatory compliance.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your data in a portable format
  • Opt out of the sale or sharing of your personal information

 

To exercise any of these rights, please contact us using the methods described in the Contact Us section below.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These include:

Your Rights

  • Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom we share it.
  • Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions allowed by law.
  • Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
  • Right to Opt Out: You have the right to opt out of the sale or sharing of your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

 

Our Practices

We do not sell or share your personal information as those terms are defined under the CCPA/CPRA. We do not use or disclose sensitive personal information for purposes other than those permitted under the CCPA/CPRA.

Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information:

  • Identifiers: Name, email address, postal address, phone number, IP address, account name.
  • Commercial Information: Records of products purchased, order history, and purchasing tendencies.
  • Internet or Network Activity: Browsing history on our Site, pages visited, search queries, referring URLs, and interactions with our Site.
  • Geolocation Data: General geographic location derived from IP address.

 

This information is collected for the business purposes described in the “How We Use Your Information” section above.

Global Privacy Control (GPC)

We honor Global Privacy Control (GPC) signals. If your browser or device sends a GPC signal, we will treat that as a request to opt out of the sale or sharing of your personal information. Our cookie consent platform (CookieYes) is configured to recognize and respect these signals automatically.

How to Submit a Request

California residents may submit a verifiable consumer request to exercise their rights by using any of the following methods:

  • Email: webster@hewittindustries.com
  • Mail: Hewitt Industries, 2367 W LaPalma Ave, Anaheim, CA 92801
  • Contact Form: https://hewittindustries.com/contact/

 

We will respond to verifiable consumer requests within 45 days of receipt. If we require additional time, we will inform you of the reason and extension period in writing, not to exceed an additional 45 days.

10. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using any of the following methods:

 

Hewitt Industries

2367 W LaPalma Ave

Anaheim, CA 92801

Email: webster@hewittindustries.com

Contact Form: https://hewittindustries.com/contact/